Privacy Policy

1. Who We Are

This Privacy Policy explains how CreativeProxies ("we", "us") collects, uses, and protects personal data when you use our website and proxy services.

2. Data We Collect

• Account data: email address, username, and a hashed password, or the identity details returned by a sign-in provider (Google, GitHub, Discord) if you use one.
• Service data: subscriptions, proxy credentials, whitelisted domains, and bandwidth usage statistics.
• Payment data: invoice and transaction records, amounts, and payment status. Payments are processed by our payment processor; we do not store card numbers or wallet private keys.
• Technical data: IP address, browser type, and request logs used to secure and operate the Service.

3. How We Use Data

• To provide, maintain, and bill for the Service.
• To authenticate you and protect accounts against fraud and abuse.
• To provide support and send service-related notices.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data.

4. Traffic Content

We do not inspect the content of your proxied traffic. We keep only the metadata needed to meter usage and operate the network, such as bandwidth totals and connection timing.

5. Sharing

We share data only with service providers that help us run the Service (hosting, authentication and database, payment processing, and upstream proxy providers), and with authorities where required by law.

6. Retention

We keep data for as long as your account is active and as needed for accounting, security, and legal purposes. You may request deletion of your account, subject to records we must retain.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

8. Security

We use reasonable technical and organizational measures to protect your data. No system is completely secure, and we cannot guarantee absolute security.

9. Cookies

See our Cookie Policy at /cookies.

10. Children

The Service is not intended for anyone under 18, and we do not knowingly collect their data.

11. Changes

We may update this policy. Continued use of the Service after an update means you accept the changes.